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Image by Marek Levák

Improving branch's digital device usage at work

The project aimed to investigate low tablet usage across Cera tech branches for Digital Care Plans.

The research focused on identifying blockers/challenges and finding solutions to increase usage.

In-depth interviews were conducted with 8 CQLs and 3 RMs from 4 Cera branches.

The study explored users' general experiences with digital devices and specifically targeted using a Cera product called DCP on tablets.

Findings can be used to improve tablet usability and optimize digital device use for Digital Care Plans.

Taking Notes

Method: In-depth interview


Type: Exploratory Research


Company: CeraCare

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